Self Ordering Kiosks for Beverage Shops: Boost Revenue & Reduce Costs!
Discover how self-ordering kiosks can help Singapore beverage shops reduce staffing costs, boost sales with easy drink customisation, and advertise directly on-screen — all while improving customer experience.
In Singapore’s fast-paced F&B scene, beverage and drinks stalls are constantly looking for ways to speed up service, reduce operational costs, and enhance customer experience — especially during peak hours. One solution gaining popularity is the self-ordering kiosk.
Whether you're running a bubble tea stall, a smoothie bar, or a local kopi counter, self-ordering kiosks can transform how you manage your business. Here's why more beverage shop owners in Singapore are making the switch.
1. Reduce Staffing Needs and Focus on Order Fulfillment
Staffing is one of the biggest ongoing costs for any F&B business. During busy periods, your team will often be overwhelmed with both taking orders and preparing drinks — leading to long queues and potential order errors.
With a self-ordering kiosk, customers can place their own orders and make payment directly through an easy-to-use touchscreen. This frees up your staff to focus solely on preparing drinks quickly and accurately, reducing wait times and increasing output.
2. Easy Customisation That Encourages Bigger Orders
Drinks are highly customisable — sugar level, ice level, toppings, cup size, flavours — and self ordering kiosks make it effortless for customers to personalise their drinks exactly how they want.
Better yet, kiosks can suggest popular add-ons like pearls, jelly, or whipped cream during the ordering process. This subtle upselling often leads to higher average order value without any effort from your team.
3. Advertise Directly on Your Kiosk Screen
The self-ordering screen isn’t just for taking orders — it’s also a marketing tool. You can use it to:
- Promote seasonal drinks or new menu items
- Highlight combo deals or limited-time offers
- Push membership sign-ups or loyalty programs
It’s like having a digital billboard right at the point of purchase.
4. Improve Order Accuracy and Customer Satisfaction
Since customers input their own orders, there’s less room for human error. That means no more misunderstandings about sugar level or wrong toppings. Orders go straight from the customer to the kitchen screen or printer — fast, clear, and accurate.
Satisfied customers are more likely to return and recommend your shop to others — especially if their order is made right, every time.
5. Reduce Queue Stress During Peak Hours
In Singapore, peak-hour queues at popular beverage stalls can get overwhelming. A kiosk helps streamline the ordering process, so multiple customers can browse, order, and pay without clogging up your front counter.
Some businesses even install two or more kiosks to maximise throughput and minimise waiting times.
6. Stay Ahead with a Modern, Tech-Savvy Experience
Today’s customers — especially younger demographics — appreciate the convenience and speed of self-service. A modern kiosk not only improves service flow but also enhances your brand image, positioning your shop as innovative and customer-friendly.
Ready to Modernise Your Drinks Stall?
If you're running a beverage shop in Singapore, it's time to consider the benefits of a self-ordering kiosk. From reducing manpower costs to increasing revenue through upselling and faster service, kiosks are a smart investment for any F&B business looking to scale sustainably.
Want to learn more about setting up a kiosk for your shop?
Click here to contact us today and find out how easy it is to get started.
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