10 Proven Ways to Get More Google Reviews for Your F&B Business
This is a subtitle for your new post
In Singapore's competitive F&B scene, Google Reviews can make or break your business. Whether you run a cafe in Tiong Bahru, a hawker stall in Bedok, or a trendy food kiosk in Orchard, positive Google Reviews help you stand out, attract new customers, and build trust.
In this guide, you'll learn practical, proven strategies to get more Google Reviews for your restaurant, cafe, or food kiosk—without sounding pushy or desperate.
Why Google Reviews Matter for F&B Businesses in Singapore
✅
More visibility on Google Search & Maps
When tourists or locals search for "best cafes near me" or "cheap zi char Singapore", Google shows businesses with the most reviews and highest ratings first.
✅
Social proof that drives foot traffic
89% of Singaporean diners check reviews before visiting a new place. More 4-5 star reviews = more diners choosing you over competitors.
✅
Boosts trust for delivery & takeaway orders
Customers on GrabFood, Deliveroo, or Foodpanda also search your name on Google before placing orders.
10 Proven Ways to Get More Google Reviews for Your F&B Business
1. Claim & Optimise Your Google Business Profile (GBP)
Before asking for reviews, ensure your listing is verified, complete, and updated with:
- Real photos of your food, interior, menu
- Accurate opening hours
- Latest address & phone number
👉 Set up your free Google Business Profile here.
2. Train Staff to Gently Ask Happy Customers
Your frontline staff (cashier, barista, waiter) can politely say:
"If you enjoyed your meal today, would you mind leaving us a quick Google review? It really helps us grow!"
✔ Best time to ask: after a compliment or during bill payment.
3. Use Table Toppers, QR Cards, or Receipts
Display a small card or sticker with a QR code that links directly to your Google Review page:
Example Text:
"Enjoyed your visit? Scan this & leave us a review!"
You can also print this on receipts or takeaway packaging.
4. Follow Up With Online Orders & Reservations
For delivery/takeaway orders made via your own website or apps like Chope/Quandoo, send a polite follow-up SMS or email:
"Thank you for ordering from [Your Brand]! We’d love your feedback — leave us a Google review here: [insert link]."
5. Offer a Small Incentive (Carefully)
While Google prohibits review buying, you can run a “thank you reward” campaign:
"Show us your posted review & get 10% off your next coffee!"
✅ Note: You cannot request only positive reviews — just reviews in general.
6. Reply to All Reviews — Especially the Bad Ones
Google boosts active listings. Respond quickly, politely, and professionally to all reviews — this shows you care.
✔ Thank happy reviewers.
✔ Address complaints calmly with solutions.
7. Display a “We Are On Google!” Signage
Many customers simply forget to review — remind them visually near your counter, entrance, or tables.
8. Run a “Review & Win” Monthly Contest on Social Media
Example:
"Leave us a review this month and stand a chance to win a $20 voucher!"
Promote this on Instagram, Facebook, and TikTok — perfect for Singapore's cafe-hopping crowd.
9. Make It Part of Your Loyalty Programme
Integrate review requests into your
QR ordering system or POS system’s loyalty app:
"Leave a review & earn 50 points!"
10. Deliver Exceptional Service, Always
Ultimately, people review memorable service — surprise them with small acts: free cookie, extra sambal, or personalised note.
What NOT To Do (To Stay Safe with Google)
❌ Don't pay for fake reviews.
❌ Don’t bribe for 5-star-only ratings.
❌ Don’t post reviews on behalf of customers.
Google detects suspicious review patterns and may penalise your listing.
Conclusion: Google Reviews = Free Marketing Power
F&B businesses in Singapore thrive on word of mouth — and in 2025, that word of mouth is Google.
By following these steps, you can gradually build up hundreds of honest, positive reviews that make your restaurant, cafe, or kiosk the top choice in your neighbourhood.
Interested to get F&B solutions such as a POS system, self ordering kiosk, QR ordering or CRM? Click here to contact us!
Book a demo at our showroom
Cloud POS System for Every Industry
Food & Beverage Cloud POS System
F&B operations range from simple to complex. MEGAPOS Cloud POS systems has all the features that your F&B operations needs and will need as you grow.
Retail Cloud POS System
Optimised for businesses in the retail industry. Features for all your basic retail operation needs and more.
Salon/Wellness Cloud POS System
Online booking of appointments, appointment management, staff sales and commission and customer package redemptions have never been easier with MEGAPOS Salon cloud POS system
MEGAPOS 2-in-1: POS Kiosk
MEGAPOS POS Kiosk is designed to meet the needs of F&B businesses that are looking to digitalize their ordering process with a self order kiosk but face space constraints and require a cost effective solution. With MEGAPOS POS Kiosk, you get a cloud POS system and a self ordering kiosk, two in one!