MEGAPOS Customer Success Stories & Case Study

Bethel Confectionery is a well-loved heartland bakery in Singapore , known for offering tasty, traditional local breads, cakes, and desserts. A familiar name in the neighbourhood, Bethel Confectionery also prepares a wide range of festive treats , including popular Chinese New Year tarts and desserts , which see especially high demand during seasonal periods. With such a diverse and frequently changing product lineup, managing inventory and pricing efficiently is critical for bakery operations. To support this, Bethel Confectionery chose to use MEGAPOS’s POS system , allowing the team to keep track of its large inventory of baked goods accurately and efficiently. Centralised Inventory & Reporting for Multiple Outlets Using MEGAPOS’s online backend , Bethel Confectionery is able to synchronise sales reports across outlets without the need to physically visit each location. This gives the management team a clear, real-time overview of sales performance and stock movement especially important for bakeries where freshness and turnover matter. Remote Price & Menu Updates Price adjustments and menu changes are common in bakery businesses, whether due to ingredient cost changes or seasonal offerings. With MEGAPOS, Bethel Confectionery’s management team can update prices and menu items remotely for all outlets through the online backend. These updates can be done from laptops, tablets, or mobile phones, saving time and reducing operational disruption. This flexibility is a major advantage for bakery operators, allowing them to respond quickly to changes without interrupting front-end operations. A Smarter POS Solution for Bakery Businesses By using MEGAPOS, Bethel Confectionery is able to streamline inventory tracking, centralise reporting, and manage pricing efficiently all while continuing to focus on delivering quality baked goods to customers. If you’re looking for a POS system for your bakery shop in Singapore that helps manage inventory, supports multi-outlet operations, and saves time on daily operations, click here to find out more.

Located in the west side of Singapore, Micasa is a cosy restaurant that has been serving authentic Spanish cuisine for nearly a decade. Since opening its doors in 2016, Micasa has built a loyal following with its warm ambience, consistent quality, and thoughtfully crafted menu. As a well-loved dining spot, Micasa regularly sees strong crowds during peak hours. To handle these busy periods efficiently, the restaurant uses two MEGAPOS F&B POS terminals , allowing orders and billing to be processed quickly and accurately. This setup helps improve service speed while minimising errors and system lag, ensuring a smooth experience for both staff and diners even during the rush. Centralised Menu & Promotion Management Beyond front-of-house operations, Micasa also benefits from MEGAPOS’s online backend system . Menu updates and promotional changes can be made remotely through laptops, tablets, or mobile phones, without the need to be physically at the restaurant. This allows the team to manage operations more flexibly, without disrupting front-end service. Fair Pricing with Bill-by-Weight Steaks One of Micasa’s standout offerings is its steaks, which are priced by weight, a transparent and fair approach for customers. Using MEGAPOS’s bill-by-weight function , the kitchen simply enters the steak’s weight into the POS, and the system accurately calculates the final price. This removes guesswork, ensures pricing consistency, and builds trust with diners. Supporting Reliable, Long-Term Operations With features designed to support real restaurant workflows, MEGAPOS helps establishments like Micasa focus on what matters most: delivering great food and a satisfying dining experience. Backed by a 3-year warranty , MEGAPOS offers reliability and peace of mind for F&B businesses looking for a POS system that lasts. If you’re looking for a dependable F&B POS solution built to handle peak hours, support flexible operations, and deliver accuracy where it matters, click here to find out more about MEGAPOS.

Flagwhite is a café with both indoor and outdoor seating, offering a wide-ranging menu that includes all-day breakfast, waffles, gelatos, and cheesecakes. With so many seating options and such a diverse menu, many would expect a large service team to be required to keep operations running smoothly. Surprisingly, Flagwhite is able to operate efficiently with as few as two service staff . So how do they do it? Leveraging QR Ordering to Reduce Manpower The key lies in how Flagwhite uses MEGAPOS’s QR ordering solution . Instead of relying on staff to take orders table by table, customers simply scan a QR code and place their orders directly from their own mobile phones. This removes the need for dedicated staff to handle order-taking, significantly reducing manpower requirements during peak hours. Seamless Integration with POS and Kitchen Operations MEGAPOS’s QR ordering is fully integrated with Flagwhite’s POS system. Once an order is placed, each item is automatically itemised and sent to the relevant kitchen sections for preparation. This ensures that orders are routed accurately and efficiently, minimising miscommunication and delays. Because the process is automated end to end from ordering to kitchen preparation. Staff no longer need to manually relay orders or manage multiple systems. Lean Operations, Better Focus on Quality With routine tasks like order-taking and order routing automated, Flagwhite’s service staff can focus their attention where it matters most: Ensuring food quality Supporting fast and smooth preparation Maintaining a positive customer experience This lean operational model allows Flagwhite to serve more customers efficiently while keeping service standards high, even with a small team. A Smarter Way to Run a Modern Café Flagwhite’s approach shows how cafés with complex menus and large seating areas can still run efficiently by adopting the right technology. By using MEGAPOS’s QR ordering and POS solutions, they are able to streamline operations, reduce manpower dependency, and keep customers happy all without compromising on quality or experience.  If you are interested in getting streamlining your F&B operations, lower operational costs, click here to find out more about how MEGAPOS's solutions can help

Located at Bukit Timah Hawker Centre , Living Wholesome Vegetarian offers a fresh and thoughtful take on a traditional Hakka favourite, thunder tea rice , also known as lei cha. This hawker stall specialises in healthy grain bowls that stay true to tradition while being adapted for local tastes. Traditionally, Hakka-style thunder tea rice is known for its bitter herbal profile, which may not suit everyone’s palate. Living Wholesome Vegetarian reimagines this dish with a more localised flavour , making it lighter, more approachable, and enjoyable for a wider audience. The dish is also 100% vegan , appealing to health-conscious diners and those looking for plant-based options. Behind the counter, Living Wholesome Vegetarian uses MEGAPOS’s all-in-one compact POS , a solution designed specifically for space-constrained environments like hawker stalls. About the size of a tablet, this sleek terminal combines a POS screen, customer-facing second display, and built-in receipt printer into a single unit keeping the counter neat and uncluttered. Built with durability in mind, MEGAPOS’s all-in-one POS is designed to withstand the long hours, heat, and demanding conditions commonly found in hawker centres. Its reliability and ease of use help stall owners focus on food and service without worrying about operational disruptions. If you’re running an F&B business and looking for a space-saving, durable, and easy-to-use POS that’s built to last, click here to find out more!

Craving authentic Indonesian flavours such as ayam penyet, crispy fried duck with green chilli, and more? Bebek Goreng is a go-to destination for Indonesian cuisine lovers in Singapore, offering a comprehensive menu packed with comforting and flavourful classics. Among its many popular dishes, the original crispy fried duck with rice stands out as Bebek Goreng’s best seller that is highly recommended by both staff and loyal customers. One of the highlights of the dining experience is the ability to customise your spice level. Bebek Goreng offers five different levels of spiciness , each created using a unique blend of chillies, allowing diners to choose the heat level that suits their preference. Bebek Goreng currently operates three outlets across Singapore , all of which are powered by the MEGAPOS F&B POS system . Each outlet is connected through a centralised online backend and supported by a 3-year warranty , enabling the management team to easily oversee reporting, menus, and operations across all locations without disrupting front-of-house service.  This streamlined setup helps Bebek Goreng operate efficiently while maintaining consistency across outlets, allowing the team to focus on what matters most: delivering great food and a smooth dining experience. If you’re looking for satisfying Indonesian cuisine, Bebek Goreng is well worth a visit. And if you’re an F&B business owner exploring ways to reduce operational costs and grow profits through smarter systems, click here to contact MEGAPOS to learn how our F&B solutions can help.

If you’re looking for some of the best tonkatsu in Singapore, Saboten is a name that consistently comes up. This well-established Japanese chain restaurant is especially known for its pork loin tonkatsu that is crispy on the outside, tender and juicy on the inside, while also offering a range of comforting Japanese rice dishes such as pork loin katsu curry and pork loin donburi. One of the standout reasons diners keep coming back to Saboten is its generous dining experience. Guests enjoy free, unlimited refills of freshly shredded cabbage and Japanese rice, and notably, there is no 10% service charge. Something that’s increasingly rare for dine-in restaurants in Singapore today. On top of that, Saboten regularly runs attractive promotions to make dining even more accessible. Currently, diners can enjoy 30% off all set menus from 3pm to 5pm , as well as a student meal priced at just $9.90 , making it a great option for both casual meals and value-driven dining. Behind the scenes, Saboten leverages technology to support efficient operations. The restaurant uses MEGAPOS’s POS system , backed by a 3-year warranty , along with MEGAPOS’s QR ordering solution . This setup helps reduce reliance on manpower, streamline ordering processes, and improve overall operational efficiency by allowing staff to focus more on food quality, service speed and customer experience. If you’re craving quality tonkatsu, Saboten is well worth a visit. And if you’re an F&B business owner looking to reduce overheads, optimise manpower usage, and modernise operations, MEGAPOS offers solutions designed to help you do just that. Click here to reach out to MEGAPOS to learn more.

UFO Burgers have been quite popular in Korea for awhile and its now in Singapore with KOWBOYZ Wagyu Beef Burgers. For those who don't know what a UFO Burger is, it is a burger with its ingredients wrapped in a pita bun, vaguely resembling a flying saucer, hence the name UFO burger. Located at 25 Bali Lane in Singapore's cultural streets of Kampong Glam, KOWBOYZ was opened by a halal yakiniuku restaurant called Waku Waku, which specialises in premium Wagyu and aged meat. So you can be assured that the expertise in beef carries over to serving delicious beef burgers at KOWBOYZ. 

Have you heard of the popular 5:59 Panda-themed Café & Bistro from Chengdu ? Known for its playful panda concept and bold Sichuan flavours, the brand has officially opened its first overseas outlet right here in Singapore — bringing an exciting mix of authentic cuisine, immersive design, and modern dining experiences to the local F&B scene. Authentic Sichuan Flavours with a Unique Panda Concept 5:59 Café & Bistro serves up a wide variety of authentic Sichuan dishes , allowing diners to enjoy the rich, spicy flavours Chengdu is famous for. Beyond the food, the café’s panda-themed urban garden design stands out — the space is styled to resemble a modern panda enclosure, making it both Instagram-worthy and welcoming.

Find out how adopting MEGAPOS 2-in-1 POS system and self ordering kiosk helped the family run noodles stall in Singapore's CBD keep operational costs low and capitalise on their peak hours, while maintaining a high level of customer service standard.