Integrating Kitchen Display with your POS system

Why is a Kitchen Display Solution Important?

Effective order management in your restaurant’s kitchen plays an important role in your restaurant’s success.

After all, you are operating a restaurant and serving good food fast should be one of your highest priorities.

What is the most common order management in Singapore’s restaurant kitchens? Is there a way to digitalize kitchen management? And how important is your restaurant POS system in kitchen order management?

Find out more in this article.

The role of a restaurant POS system in kitchen management

The modern day restaurant POS system is not only responsible for order taking and generating day end sales reports.

Instead, a modern restaurant POS system plays an important role in kitchen order management as well.

How so? As we know, your customers’ orders are keyed into your POS system by your staff.

If you have digitalized your ordering process, your QR ordering system or self ordering kiosk will send the orders in to your POS system.

From there your customers’ orders will be itemized, and sent to its respective kitchen sections for food preparation.

Hence, your POS system has an important role of providing a seamless link between your restaurant’s front of house and back of house operations.

Common/Traditional Kitchen Order Management

The most common or traditional way restaurants manage orders is through kitchen docket/receipt printers.

After your POS system has itemized your orders, each order item will be sent to its respective kitchen section printers to be printed out as kitchen dockets.

From there, the kitchen staff will organize the kitchen dockets to prepare orders.

This method is reliable and requires little to no training, as order management is manual, through kitchen dockets.

However, during peak hours, is where some of the flaws of such kitchen order management will show.

Firstly, with high volumes of orders being pushed into the kitchen, some of the dockets may get mixed up.

Thus, your kitchen staff may mix up or miss out on orders. This will slow down service time, cause food wastage and even create an unpleasant experience for your customers.

Secondly, paper rolls are an ongoing expendable cost. Ask any restaurant owner and they will know how fast each paper roll is used up. This contributes to operational costs that you incur when you have to constantly replace them.

Digital Kitchen Order Management

There is a digital alternative to the traditional kitchen docket order management system.

The Kitchen Display Solution(KDS) is a tablet-based solution that provides your kitchen staff with a centralized, at-a-glance view of all orders for their specific kitchen section.

When orders are prepared, your kitchen staff can mark them as done to avoid confusion.

This will helps create a more efficient and accurate kitchen order management system for faster service times.

Getting a POS system that integrates with KDS

Interested in getting a POS system that seamlessly integrates with a KDS or kitchen docket printers to boost kitchen management effectiveness for your restaurant?

Get a free demo through the contact form below.