Perks of a POS system integrated with contactless ordering solutions

Contactless ordering is booming ever since the Covid19 pandemic. Restaurants have experienced benefits when adopting contactless ordering systems, hence many restaurant owners have taken up contactless ordering systems to start their restaurant’s digitalization.

POS system that seamlessly links up with your contactless ordering solutions

POS systems are the centerpiece of your operation. It links up order taking portion of your restaurant to food preparation and your management team.

With a POS system that seamlessly links up with your contactless ordering systems, you are able to make the ordering process fully digital. Orders sent in by customers are itemized by your POS system and then fired to the respective kitchen sections for food preparation.

Your sales reports will also be centralized through your POS system with this integration and that will make day end tallying of sales and gathering data for business analytics effortless.

What is contactless ordering?

Contactless ordering means that your customers are able to place their order and even pay without needing to be in proximity with other customers or restaurant staff, through the use of their mobile devices. From there, the customer places their order and then enters their credit card data to pay.

Some examples of contactless ordering solutions would be QR ordering solutions, online ordering solutions or even self-ordering kiosks.

The benefits of contactless ordering

Less manpower dependence

With contactless ordering, your customers are able to self-order.

This means that you can rely less on staff to take orders from your customers, which lowers manpower costs which in Singapore’s F&B industry, is expensive and scarce.

Remove ordering bottleneck

By allowing your customers to self order through their smartphones, you remove the need for a physical queue.

With the current Safe Management Measures, queues can be hard to manage as well.

Contactless ordering methods such as QR ordering lets your customers simply scan a QR code with their smartphones to browse your menu and place their orders. This way, your customers are able to place their orders whenever they are ready without having to wait in line for their turn to order, or for a staff to take their orders at the table.

The result would be better order taking capability, allowing you to capitalize on your peak hours to generate more revenue.

Reduces contact between staff and customers during ordering

Contactless ordering reduces customer and staff interaction by digitalizing the ordering process. This not only helps save manpower but also protects your staffs and customers from the virus.

On top of that, your staff can be freed up from mundane order taking duties and focus on other important duties in your restaurant.

Such as providing support to the back of house staff to speed up service time, or interacting with customers, checking in with them, to boost service standards in your restaurants.

Increased average bill size

Feedback from restaurant owners is that contactless ordering systems also plays a part in increasing average bill sizes.

Contactless ordering systems have a digital menu that is able to display high resolution images of your menu items and include a description of them. This helps your customers understand your menu items and try something new, or make them more inclined to order more.

Apart from that, contactless ordering solutions allow you to preset add on suggestions that upsell to your customers as they are placing orders. This way, you will never miss out on upselling opportunities to increase your bill size.

If you are looking for more information on POS system and contactless ordering solutions that integrates, click here to get a free demo.