Why you should integrate your Self-Ordering Kiosk with your POS system

Self-ordering kiosks are being rapidly adopted by many restaurant concepts. Cafes, casual dining restaurants, takeaway food kiosks, or any restaurant that operates on a “pay first, dine later” operation model often adopt self-ordering kiosks to digitalize their ordering process.

Why integrate your self-ordering kiosks with your POS system?

• More accurate order management
• Consolidated reports
• Seamless front and back of house operation

More systematic order management

When order taking is made digital, the chance of errors in orders are close to none.

After your customers place their orders, it will be digitally sent to your POS system which will itemize your orders, sending the order items to its respective kitchen printers or tablet based kitchen display (KDS)

This fully digital ordering process helps you to ensure that miscommunication during order taking and food preparation does not occur.

Consolidated reports

Data analytics in business management plays a cruicial role in your restaurant’s success.

Often, business strategies backed by data are more effective.

By linking up your restaurants’s POS system and self-ordering kiosks, data from all your ordering channels will be centralized through the POS system.

With centralized data, you will be able to drill down into your data for better insights through your POS system.

This helps you make better, more well-informed decisions can be made through information gained from your restaurant’s data analytics.

Seamless back and front of house operations

Self-ordering kiosks makes your front of house operations (order taking) more efficient. 

Your POS system, which is usually the center of your restaurant’s operation management, linking front of house operations to back of house operations (food preparation).

By integrating these 2 solutions, you smoothen out your restaurant’s operations, linking up front and back of house operations seamlessly.

This will help your restaurant run more efficiently while lowering cost incurred by manpower. Additionally, your customers will experience smooth and fast service, elevating customer experience.

Why digitalize with self-ordering kiosks?

• Boost order handling capability
• Less reliance on manpower for order taking
• Increase your average bill size
• Encourage cashless payment

Boost order handling capability

Every restaurant owner understands that the more orders that accept during their peak hours, the more they make. By setting up multiple self-ordering kiosks at your restaurant, you open up more ordering channels, thus breaking the ordering bottleneck(the queue in front of your cashier). 

The advancement of technology has provided restaurant owners like you with a viable, less costly option to handle higher order volumes during peak hours.

The self-ordering kiosks.

For restaurant owners who worry about limited floor space, you will be pleased to find out that not all self-ordering kiosks are as big as the ones commonly seen in MacDonalds. 

There are compact versions of self-ordering kiosks available that take up less space and even countertop self-ordering kiosks.

The variety of self-ordering kiosk hardware in the market allows you to boost order handling capability during peak hours by adopting multiple self-ordering kiosks without expanding on floor space.

Less spending on manpower for order taking

The traditional way of handling high order volumes during a restaurant peak hour was to hire more.

Here’s the problem.

The ever-rising cost of both foreign and local manpower in Singapore will flow over into your restaurant’s revenue, leaving you with fewer profits.

By setting up multiple self-ordering kiosks at your restaurant, your customers can self-order through the self-ordering kiosks, thus no manpower is needed to take orders. 

This will allow you to get more orders during your restaurant’s peak hours while greatly reducing manpower costs.

The result? More profits.

Increase Average Order Size

Self-ordering kiosks allow you to upsell by presetting add on suggestions that popup when your customers are ordering.

“Add on $1 to make it a meal?”, “Add this popular sides that our customers enjoy?”

These are some examples of add on suggestions that upsell to boost your average order size.

Another feature of a self-ordering kiosk is often overlooked. Its ability to display high definition banners of your latest, most attractive promotions, best sellers and new dishes to everyone.

Yes, everyone. Not just your customers before they place an order.

While your self-ordering kiosks are in idle mode, they will display your high resolution digital promotion banner which catches the eyes of passersby, attracting some of them to patronize your restaurant.

With automated upselling and eye-catching promotional banners, your self-ordering kiosk becomes a revenue booster for your restaurant.

Encourage cashless payment

Cashless payment benefits both restaurant owners and customers.

By encouraging cashless payment, less could go wrong during end of day settlement as digital payments are not prone to human error.

This makes the end of day settlement process faster and more efficient. At the same time, safeguarding your revenue.

Cashless payments offer a more convenient mode of payment for your customers.

Just a tap of their cards, smartphones or even smartwatches and payment has been made. Billing made simple.

Getting a POS system that integrates with self-ordering kiosk

If you are interested in finding out more about a POS system that integrates with self-ordering kiosks, get a free demo with MEGAPOS through filling up your contact details below.