Should You Get A POS System For Your Takeaway Food Kiosk?

Order, make payment, collect and go. Such is the flow of a takeaway food kiosk, which on a surface level, may seem like a very simple operation flow. However, there are many small details hidden behind the scenes even with a simple operation. Details that can only be handled through a POS system. Here is why you will need a POS system if you are planning to set up, or running a takeaway food kiosk.

Quick order taking

How quickly your staff can process an order is directly related to the revenue you are able to generate. Especially during peak hours, your customer might be turned down by a long slow-moving queue. Using a good POS system with an intuitive design will allow your staff to complete an order with minimal clicks, help achieve maximum ordering speed, get the queue moving and provide a positive experience for your customers. 

Some programmable shortcut buttons in the POS system will also help speed up the ordering process, as it allows you to modify dishes and drinks, or apply discounts with ease. 

Automate Promotion

A good POS will also automate promotion. Festive seasons deals, happy hours, and special combo prices can be preset in the POS and the menu and pricing will be automatically calculated once the preset conditions are met, e.g. Christmas Eve promotion or buy 1 get 1 free. By automating the promotion on the POS system, you reduce your cashier’s workload and at the same time increase accuracy and customer satisfaction.

Cashless payment integration

With the rise of cashless payment technology, it is common that your customers will go for one of the various cashless payment methods over cash. A POS system that is able to integrate cashless payment terminals saves your staff the additional step of entering the bill amount into the cashless payment terminal before allowing your customers to make payment. 

This also translates into better payment security and accuracy as the integration with cashless payment terminals eliminates the chance of human error when re-entering the bill amount into the payment terminals.

Cashless payment methods bring not only convenience but also hygiene. It reduces the chance of virus transmission through notes and coins exchanges. 

Sticker label for takeaway food kiosk

For takeaway food kiosks that use similar food packaging, item labeling on the food or drink containers will help identify one from another, greatly improving operational efficiency.

Your order preparation staff may have a hard time keeping track of the orders and sorting to match the right customers during peak hours. Using sticker labels that contain item details is a great solution.

These item labels can be pasted on the food containers for easy order tracking and matching. The item labels display order details including item name, item special remark, add ons, number over the total number of the ordered items. 

For large orders, sticker labels provide great convenience to customers, making it easier for them to identify the food in each container before distributing it to different individuals.   

Order collection number printing on the receipt

After placing their orders, the next step is for customers is to wait for their orders to be prepared and to collect them. To prevent confusion, your POS system should be able to print your customers’ order collection number on their receipt, which will also be used by your staff to verify a customer’s order before collection.

Order collection numbering display

Now that you have your customer’s order collection numbers printed on the receipt, how would you get their attention when their order is ready for collection? Yelling your customers’ order number all day long is one way to get your staffs a sore throat, which is why your POS system should be integrated with an order collection numbering display.

An order collection number display can show the orders being prepared and orders that are ready to be collected. Letting your customers know the status of their order will reduce their frustration when the waiting time is long.

Recipe management

Recipe management allows you to keep track of your ingredient consumptions and alert you when stock is low for your ingredients. Your POS system should allow you to set close estimates for the different types of ingredients consumed when preparing a dish or drink. This way, you can strategise stock in cycles to ensure that you are always in stock, especially for your best sellers.

However, in F&B, ingredient consumptions are usually rough estimates, hence, you should still do a routine stock check at the end of each month to ensure that the stock levels are as accurate as possible.

Cloud based reports

A POS system with a cloud based reporting system is a handy tool that allows you to gain valuable insights about the performance of your food kiosk remotely without being in the store. This is much more important when you are managing multiple food kiosks.

POS cloud based reports provide you with information from various angles. It normally includes reports such as sales report, top-selling items report, GST report, void item/order report, staff clock in/out report, inventory report, etc.

This helps you make high level decisions and shorten the response time to adjust your business strategies and gain an edge over your competitors.

Conclusion

If you are starting up a takeaway food kiosk, or looking for a POS system upgrade for your existing outlet(s), feel free to drop us your contact information below and we will be in touch to arrange a free demo with you to help your make an informed decision on a POS system which will help you bring up your operation productivity and makes it easy fo you to scale your business.