Restaurant Cloud POS System

Streamline your Resturant's operational processes by integrating QR ordering, self ordering kiosks, GrabFood, kitchen printers or displays and cashless payment terminals with your Restaurant POS System. 

F&B businesses that trust us

The Top POS System Features Your Restaurant Needs

Order management

Orders from all platforms will be consolidated by your restaurant POS system, itemized and sent to kitchen printers / display in real time with 100% accuracy

Table management

Organize seating plans, track table statuses, and optimize turnover with real-time table updates.

Instant menu update

Make changes to your restaurant pos system's menu in one or multiple outlets through an online portal on the go.

Kitchen printers/display

New orders and changes in orders are reflected instantly and completed orders can be struck off to prevent miscommunication, food wastage and missed orders

Inventory management

Your restaurant POS helps you reduce over stocking through receipe management and stock management

Payments

Safeguard your revenue against fraud and incorrect billing while providing your customers with a seamless cashless payment experience

Loyalty management

Incentivise your customers to come back and earn more through repeated sales through your restaurant POS loyalty solution integration.

Staff management

Simplify payroll through your restaurant POS with clock in and out functions to easily track staff attendance and hours

Real time reports

Gain access to your restaurant's performance and data through by access dashboards and detailed reports through an online backend.

Real time data access

Your restaurant POS has a backend to help you easily access and manage dashboards, reports and backend settings of multiple outlets on the go.

Offline mode

Network disruptions do not affect your operations as MEGAPOS restaurant POS has the capibility to switch and run on offline mode

Multi outlet management

Your restaurant POS has a backend to help you easily access and manage dashboards, reports and backend settings of multiple outlets on the go.

Restaurant self ordering solutions

MEGAPOS's in-house solutions comes integrated with your Restaurant POS System

MEGAPOS Self Ordering Kiosk Restaurants

Self ordering kiosk

Reduce dependence on manpower for manual order taking & encourage customers to self-order.

Find out more
MEGAPOS QR Ordering Restaurant

QR Ordering

Allows restaurant customers to scan a QR code and place orders.

Find out more
MEGAPOS Hybrid Restaurant

2 in 1 POS + Kiosk

A POS & self-ordering kiosk combined into a sleek dual screen solution.

Find out more

Interested to find out about MEGAPOS Restaurant POS System?

Contact Us

Restaurant POS system that boost member loyalty

  • Enhanced customer insights

    Collect and analyze detailed customer data to understand preferences and behavior, allowing for personalized service and targeted marketing.

  • Streamlined operations

    Syncing your restaurant POS and CRM systems reduces manual data entry, minimizes errors, and improves overall operational efficiency.

  • Increased sales & customer loyalty

    CRM data can be used to create targeted promotions and loyalty programs, encouraging repeat visits and boosting sales.

  • Paperless & Simplified Loyalty Management

    Automatically track and manage loyalty points, rewards, and redemptions through your restaurant's POS system, making it easy for customers and staff to handle.

  • Centralized data management

    Maintain a single, unified database for customer and transaction data, simplifying reporting and analysis.

  • Secure Cashflow

    Enable customers to do credit topups, pre-purchase meal packages or eVouchers and redeem them seamlessly at your restaurant POS system. This secures your customers return and boosts your restaurant's cashflow

Restaurant kitchen order management solutions

Kitchen display

Orders are displayed systematically on a tablet with order changes instantly updated. Completed orders can be struck off to prevent confusion.

Kitchen printing

MEGAPOS restaurant POS system itemizes orders and sends order items to its respective kitchen section's printers.

Sticker label printing

MEGAPOS integrates with sticker labels printers to print out orders on sticker labels that can be pasted on respective takeaway food containers.

restaurant POS system integrated kitchen tech

MEGAPOS Cashless Payment

Links with all MEGAPOS Solutions

No need to apply from multiple payment vendors

Get cashless payments at low rates!

Accepts various payment methods

What restaurants say about our POS system

Swee Choon Tim Sum

Our business have been with MEGAPOS for 10 years now, in fact they pioneered the use of a POS system in our restaurant. Our business have grown leaps and bounds with them, and their constant advancement in technologies such as the recent introduction of QR code mobile ordering in our restaurant has helped us significantly. Will highly recommend MEGAPOS to any restaurant looking for a POS system!

Fulin Bar

"Very happy with the POS system. We had Bryan to assist with all the set up from the beginning. Very helpful guy. MEGAPOS is one of the best and very easy to use POS system for F&B operations. I would reccomend this POS system to anyone starting an F&B business."

Is your restaurant based in Singapore and looking for a restaurant POS System?

Contact us

Fill up your contact details to proceed to the demo booking page.

MEGAPOS Address:

160 Robinson Road 

SBF Center #26-02

Singapore 068914



Call us:

(+65) 6224 5788

Contact Us

Useful Restaurant Reads

Restaurant POS system and self ordering solutions tech updates, F&B business tips and client success case studies

Handling Difficult Customers In Singapore's F&B Industry

By Liang Wei Liaw • June 17, 2025
In Singapore’s fast-paced and competitive F&B industry, dealing with demanding or unhappy customers is part of daily operations. Whether you run a neighbourhood hawker stall, a trendy cafe, or a multi-outlet restaurant chain, knowing how to manage difficult customers professionally can protect your brand reputation and even turn a bad situation into a positive review. Here’s a practical guide for F&B staff and outlet managers in Singapore to handle difficult situations with confidence and care. 1. Stay Calm, Listen Fully When a customer raises a complaint—be it about service speed, food quality, or price— always listen patiently without interrupting . Let them fully explain the issue before responding. ✔ Tip: Maintain open body language. Nod to show understanding. ✔ Example: “I understand, thank you for sharing this with us.” 2. Acknowledge and Apologise Sincerely Whether or not the complaint is valid, acknowledge the customer’s feelings . A simple, polite apology can de-escalate most situations quickly. ✔ Example: “I’m very sorry to hear that your meal didn’t meet your expectations.” 3. Offer Quick, Fair Solutions In Singapore’s competitive food scene, response time matters. Depending on the issue, offer to: Replace the dish Provide a small freebie (like a dessert) Give a discount or refund ✔ Example: “We can replace the dish immediately or offer you a complimentary drink while you wait.” 4. Know When to Involve the Manager If the situation escalates or if the customer requests to speak to someone higher, call your outlet manager promptly. Empowered managers can make judgment calls like giving full refunds or vouchers. 5. Never Argue or Blame the Customer Avoid debating or blaming—even if the customer is unreasonable. Remaining professional is key to avoiding negative Google or TripAdvisor reviews that can harm future business. 6. Document Serious Incidents For difficult cases (e.g. threats, repeated bad-faith complaints), log the incident details for internal records. This helps in spotting patterns and training staff better. 7. Train Staff Regularly Regular role-play training on customer service can prepare your F&B team for handling difficult customers better. Use real examples from your own outlet. 8. Handle Online Complaints with Care In Singapore, customers often follow up bad experiences with Google Reviews or Facebook posts. Respond promptly online with: ✔ A polite apology ✔ An explanation (if needed) ✔ An invitation to resolve the matter privately (DM or call) Common Difficult Customer Types in Singapore’s F&B Scene The Impatient Diner – Upset over waiting times ✔ Solution: Provide realistic waiting time estimates upfront. The Food Critic – Complains about taste/quality ✔ Solution: Offer a menu replacement or chef recommendation. The Budget Watcher – Disputes pricing or extra charges ✔ Solution: Clearly explain promotions, pricing breakdown. Why Handling Difficult Customers Well Matters ✔ Prevents negative Google & GrabFood reviews ✔ Builds customer loyalty even after mistakes ✔ Improves outlet staff confidence and teamwork ✔ Keeps Singapore Food Hygiene ratings and brand image intact Conclusion: Turn Complaints Into Opportunities Difficult customers are not a problem—they are an opportunity to showcase your outlet’s service excellence. By staying calm, offering fast solutions, and handling complaints with care, Singapore’s F&B businesses can win over even the most demanding diners. Looking for F&B solutions such as a POS system , self ordering kiosks , QR ordering , or CRM solutions ? Click here to send us an enquiry to learn more!

10 Proven Ways to Get More Google Reviews for Your F&B Business

By Liang Wei Liaw • June 13, 2025
In Singapore's competitive F&B scene, Google Reviews can make or break your business . Whether you run a cafe in Tiong Bahru, a hawker stall in Bedok, or a trendy food kiosk in Orchard, positive Google Reviews help you stand out, attract new customers, and build trust. In this guide, you'll learn practical, proven strategies to get more Google Reviews for your restaurant, cafe, or food kiosk —without sounding pushy or desperate. Why Google Reviews Matter for F&B Businesses in Singapore ✅ More visibility on Google Search & Maps When tourists or locals search for "best cafes near me" or "cheap zi char Singapore", Google shows businesses with the most reviews and highest ratings first. ✅ Social proof that drives foot traffic 89% of Singaporean diners check reviews before visiting a new place. More 4-5 star reviews = more diners choosing you over competitors. ✅ Boosts trust for delivery & takeaway orders Customers on GrabFood, Deliveroo, or Foodpanda also search your name on Google before placing orders. 10 Proven Ways to Get More Google Reviews for Your F&B Business 1. Claim & Optimise Your Google Business Profile (GBP) Before asking for reviews, ensure your listing is verified, complete, and updated with: Real photos of your food, interior, menu Accurate opening hours Latest address & phone number 👉 Set up your free Google Business Profile here. 2. Train Staff to Gently Ask Happy Customers Your frontline staff (cashier, barista, waiter) can politely say: "If you enjoyed your meal today, would you mind leaving us a quick Google review? It really helps us grow!" ✔ Best time to ask: after a compliment or during bill payment. 3. Use Table Toppers, QR Cards, or Receipts Display a small card or sticker with a QR code that links directly to your Google Review page: Example Text: "Enjoyed your visit? Scan this & leave us a review!" You can also print this on receipts or takeaway packaging. 4. Follow Up With Online Orders & Reservations For delivery/takeaway orders made via your own website or apps like Chope/Quandoo, send a polite follow-up SMS or email: "Thank you for ordering from [Your Brand]! We’d love your feedback — leave us a Google review here: [insert link]." 5. Offer a Small Incentive (Carefully) While Google prohibits review buying, you can run a “thank you reward” campaign : "Show us your posted review & get 10% off your next coffee!" ✅ Note: You cannot request only positive reviews — just reviews in general. 6. Reply to All Reviews — Especially the Bad Ones Google boosts active listings. Respond quickly, politely, and professionally to all reviews — this shows you care. ✔ Thank happy reviewers. ✔ Address complaints calmly with solutions. 7. Display a “We Are On Google!” Signage Many customers simply forget to review — remind them visually near your counter, entrance, or tables. 8. Run a “Review & Win” Monthly Contest on Social Media Example: "Leave us a review this month and stand a chance to win a $20 voucher!" Promote this on Instagram, Facebook, and TikTok — perfect for Singapore's cafe-hopping crowd. 9. Make It Part of Your Loyalty Programme Integrate review requests into your QR ordering system or POS system’s loyalty app : "Leave a review & earn 50 points!" 10. Deliver Exceptional Service, Always Ultimately, people review memorable service — surprise them with small acts: free cookie, extra sambal, or personalised note. What NOT To Do (To Stay Safe with Google) ❌ Don't pay for fake reviews. ❌ Don’t bribe for 5-star-only ratings. ❌ Don’t post reviews on behalf of customers. Google detects suspicious review patterns and may penalise your listing. Conclusion: Google Reviews = Free Marketing Power F&B businesses in Singapore thrive on word of mouth — and in 2025, that word of mouth is Google. By following these steps, you can gradually build up hundreds of honest, positive reviews that make your restaurant, cafe, or kiosk the top choice in your neighbourhood . Interested to get F&B solutions such as a POS system , self ordering kiosk , QR ordering or CRM ? Click here to contact us!

Self Ordering Kiosks for Beverage Shops: Boost Revenue & Reduce Costs!

By Liang Wei Liaw • June 3, 2025
Discover how self-ordering kiosks can help Singapore beverage shops reduce staffing costs, boost sales with easy drink customisation, and advertise directly on-screen — all while improving customer experience.

QR Ordering & CRM for Sichuan Restaurant

By Liang Wei Liaw • May 27, 2025
Running a SiChuan Chinese restaurant means delivering bold flavours with fast, reliable service. But in today’s fast-paced F&B landscape, efficiency and customer loyalty are just as important as the food. That’s where a powerful QR ordering and CRM (Customer Relationship Management) solution can make all the difference. Whether you're managing a single outlet or a chain, here’s how integrating digital ordering and customer management tools can transform your Sze Chuan dining experience. 1. Cut Down Manpower with Smart QR Ordering With a QR ordering system , customers simply scan a QR code at their table to browse your full digital menu and place their order. There’s no need to flag down a server — saving time for both your staff and customers. Fewer waitstaff are needed for order-taking, helping you reduce labour costs without compromising service quality. Your team can focus more on food preparation and customer service, where it matters most. 2. Ensure Accurate, Hassle-Free Orders Taking complex orders for dishes like spicy Sze Chuan hotpot, stir-fried chilli chicken, or dan dan noodles can be tricky — especially with custom spice levels or ingredient preferences. With digital menus and multi-level modifiers , customers can easily customise their meals, ensuring their order is accurate every time . No more misheard orders or kitchen confusion. 3. Let Customers Add On Anytime Sometimes your guests want to order more dumplings or add a drink — but calling staff can be a hassle. QR ordering makes this simple. With self-ordering anytime , customers can make add-on orders from their table without waiting, keeping service smooth and boosting your average bill size. 4. Attract and Retain Customers with Member-Only Prices Encourage customers to sign up as members by offering exclusive member pricing right on the menu. It’s a powerful way to turn one-time diners into loyal fans . When customers see the savings they get as a member, they’re more likely to join — and keep coming back for more spicy delights. 5. Offer Convenient eWallet Top-Ups Digital convenience is key. Let members top up their eWallets and pay directly through the QR system. Not only does this speed up the payment process, but it also encourages preloading funds — locking in future visits. 6. Reward Loyalty with Points and Membership Tiers Keep customers engaged with a reward point system . Every order earns points that can be redeemed for discounts or free dishes. Take it further by introducing membership tiers — the more they spend, the more they benefit. Offer perks like: Bonus points on premium tiers Free birthday dishes Early access to promotions 7. Cross-Outlet Benefits Drive Return Visits If you run multiple branches, allow cross-outlet redemption of points, eVouchers , and eWallet credits . Whether they visit your Chinatown flagship or your Orchard Road branch, customers enjoy the same loyalty benefits. It’s a seamless experience that keeps your brand top of mind, no matter where they dine. Final Thoughts Incorporating a QR ordering and CRM system into your Sze Chuan restaurant isn’t just about going digital — it’s about enhancing efficiency , boosting revenue , and building lasting relationships with your customers. By embracing tech that matches the heat and energy of your cuisine, you’ll be well-positioned to serve today’s diners — and keep them coming back for more. If you are interested in getting a QR ordering solution and CRM , click here to contact us today!
Show more

Frequently Asked Questions

  • Can automated promotions be set up?

    Yes, MEGAPOS restaurant POS system allows you to create multiple flexible automated promotions will be automatically applied to the bill when preset the criterias are met.

  • Can it print specific order items to specific kitchen printers

    Yes, you are able to configure your MEGAPOS restaurant POS system to itemize orders and send each order item to respective kitchen printers different kitchen secions.

  • Does your POS come with CRM?

    Yes, we do. In fact,  apart from just saving customer data into your POS system, you are able to configure member points collection and redemption system, or even configure different discount levels to be applied to different membership tiers.


    This will help you to boost your restaurant's customer retention rate.

  • What is your warranty coverage?

    Yes, we do provide a 3-year direct manufacturer warranty with HP for your HP POS system's hardware.


    As for MEGAPOS restaurant POS software, first-year technical support is covered. 

  • How do I claim warranty with HP if there is a hardware issue?

    If your HP POS system is still covered by the 3-year direct manufacturer warranty, MEGAPOS will take over the claim process.


    Arrangements like loaning you a POS system in the meantime during repairs can be made.

  • What to do if I face a technical difficulty?

    You can call our support hotline and MEGAPOS tech support will provide online and phone support.


    However, if the issue is not able to be solved online and through the phone, a visit to your restaurant will be scheduled.