Importance of a POS System That can Integrate with Self Ordering Solutions

Self-ordering solutions such as QR ordering systems, self-ordering kiosks and online food ordering systems are very popular in the F&B industry as it brings cost savings, better productivity and increased revenue. The question is, would it be necessary to get a self-ordering solution or POS system that are integratable with one another?
Let’s find out in this article.
Without integration between self-ordering solutions and POS systems
Self-ordering solutions and modern POS systems are designed to help you maximize operational efficiency. Without integration between both systems, your restaurant will still be able to benefit from better order-taking efficiency, reduction in labour cost and increase in average bill sizes.
However, this would put a strain on your back of the house operations. The increased amount of orders received simultaneously from multiple ordering channels will overwhelm your back of house staff, causing confusion. Ultimately leading to decreased productivity, which adversely affects customer satisfaction due to slow service times and inaccurate order preparation.
With integration between self-ordering solutions and your POS system
By getting self-ordering systems and POS systems that are integratable, you effectively link up your restaurant’s front and back of house operations seamlessly. This significantly increases restaurant order handling capabilities flowing in from multiple ordering channels allowing your restaurant to accurately handle a high volume of orders with ease.
How does the integration work?
The orders placed on self-ordering solutions like QR ordering, self-ordering kiosks and online food ordering systems will be sent straight to your POS system which then itemizes the orders and send each order item to its respective kitchen printers or kitchen display solutions for order preparation.
Get a POS system that is easily integratable with self-ordering solutions
If you are in the market looking for a POS system or self-ordering system that seamlessly integrates with one another to unlock your restaurant’s productivity potential, drop MEGAPOS your contact details below, and we will be happy to arrange a free demo with you.
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