How to choose a POS system for your pet shop

Love pets and looking to open up a new pet shop, or simply looking for a better POS system to manage your pet shop’s operation effectively? This article is for you! Here are some features to look out for when choosing a POS system for your pet shop.

Customer & rewards management 

To run a successful pet store means keeping your customers and their furry friends coming back. Having a POS system that is able to keep track of your customers’ previous purchases and pet breed will help you and your staff provide a more personalized experience for them by offering suggestions based on their previous purchases and pet breed.

Reward points are also a great way to retain your customers. A POS system with the capability to manage your loyal customers’ reward points helps you cut out the fuss of running customer loyalty programs and turn your focus back to selling more, plus, provide a great experience for your customers and their pets.

Inventory management

Apart from pet grooming, pet stores also offer a wide range of products to cater to the needs of every customer and their furry friends. With so many products to keep track of and such a high volume of transactions going on each day, keeping stock is a time-consuming process.

Luckily, most POS systems nowadays have inventory management modules to assist with this tedious task. Whenever an item is sold, the stock level is automatically adjusted. When your stock is low, the inventory management module in your POS system will show a low stock warning to prompt you to schedule a restock.

Stock ins are usually done in batches, hence, a good POS system will allow you to upload stock updates in batches to simplify inventory management. Variance stock counts can also be done from time to time to ensure the accuracy of your inventory at all times.

Pet care and grooming package management

Many pet shops offer pet care and grooming services. If your pet shop has these services, it is common to come up with attractive packages so that more customers will choose your pet grooming services. However, package management may be a tedious task as you may have tons of customers with various member packages to keep track of.

POS systems with package management modules allow you to create grooming service packages with ease and sell them to your customers. Every time a customer brings their pets back for a service, a session is redeemed. This allows you to keep track of all your customers and their respective packages with ease through a centralized system, your POS.

Pet appointment management

Due to the duration of grooming and care services for pets, it is common that pet shop owners like yourself encourage customers to make appointments in advance. By centralizing these appointments in your POS system through its appointment module, you and your staffs can create, update and keep track of all appointments with ease.

A great feature to have in an appointment management module is being able to key in the service which your customer has booked the appointment for, and bill them directly through the appointment module shortcut. This saves time and reduces human error as staffs do not need to refer back and forth to the appointment details when billing customers.

Cloud-based reporting

You could have multiple outlets or may not be able to always be in your pet shop. Hence, a POS system that offers cloud-based reporting is essential. With this module, you can gain valuable insights into your business through real-time data and make timely adjustments to your stock and other business operations when needed.

Furthermore, this allows you to always have your business data at your fingertips from anywhere, helping you better understand your business.

Getting a POS system for your pet shop

If you are interested in a complete POS system to boost productivity in your pet shop, leave us your contact details below, and we will be happy to arrange a free demo on our POS systems suitable for your pet shop business!