Choosing a POS system for salon/spa made simple

Starting up your first salon or spa outlet or looking to get a new POS system? We will share some key areas of focus that you should consider when getting a POS system for your salon or spa in order to streamline and centralize your operation processes.

Key POS features for salon and spa businesses

1. Customer management
2. Service package management
3. Online appointment booking
4. Commission management
5. Promotion automation
6. Reward points settings

Customer management

Every salon and spa business has to have a method of keeping track of their customer’s data to create a personalized experience.

Hence, it is important that your POS system allows you to save member details like contact information, preferences, last purchase or service, last visit customer spending and etc.

Lastly, but also the most important is being able to classify your customers into different membership tiers to enjoy differentiated member benefits that are automatically applied to their bill.

Service package management

Most salons and spas offer attractive service packages to boost customer retention. Manual bookkeeping methods for service packages are tedious, time-consuming and often prone to human error.

By getting a POS system designed for salon and spas, you will be able to automatically update a customer’s service package balances when they redeem a session or credit, or purchase a new package. This makes managing customer service packages effortless.

Commission management

Staff commission tabulation is made easier with your POS system. Your staff simply selects their ID when billing a customer for a service or product sold and a preset commission percentage will be added to the respective staff's commission report.

An overall commission report based on staff and time frame selected can be easily accessed, thus simplifying payroll computation.

Promotion automation

With this feature, preset discounts will be automatically applied when all conditions are met. This ensures that your customers do not miss out on promotions that they are entitled to. 

Promotion automation also doubles as a safeguard against staff applying unauthorized discounts which will hurt your profits in the long run.

Reward points settings

Preset loyalty points collection conditions on your salon POS system to make keeping track of customer’s loyalty points collection and redemption more accurate and less time consuming.

Getting a POS system for your salon and spa

Ready to get a new POS system that has the above features to streamline your operation processes? Click here to schedule a free demo.