5 ways to prevent employee theft or pilferage in your salons or spas.

Employees are the biggest asset of any business. Especially for the beauty industry, where salons and spas thrive because of their stylists.

While your employees play a significant role in the success of your salon, pilferage(the act of stealing things of little value) can be a harmful issue to your salon or spa business if not enough precautions are taken.

Find out more about the necessary preventive measures you should take to prevent employee theft in your salon or spa business.

5 key ways to prevent employee theft or pilferage at your salon or spa

1. Keep track of retail products
2. Automate service package management
3. Create clear pilferage policies for your staff
4. Improve employee wages and benefits
5. Get a POS system for better security control

Keep track of retail products

Most salons and spas carry their own range of retail products. If these products are not properly monitored, employees may find loopholes to pilferage.

The best way to keep track of your retail products is through your POS system. That is because it ties sales transactions of retail products together. This means that whenever a retail product has been sold through a POS transaction, the product’s stock level will be automatically deducted.

Stock in and out and outlet to outlet stock transfer of retail products can also be managed through the POS system, keeping your inventory updated.

You can also perform routine stock takes to generate a variance report between forecasted stock in your POS system and at your outlet to identify any stock discrepancies.

Automate customer service package management

Some forms of employee pilferage do not occur when employees take products for themselves.

Instead, it may come in the form of staff giving free service sessions to customers without deducting it from the customer’s existing package.

In order to reduce the chances of such forms of employee theft from occurring, you should automate customer service package management through your POS system. 

By doing so, your POS system is able to update a customer’s service package records once they purchase a service package or redeem a session.

As compared to manual book keeping methods, managing your customer service package through your POS system reduces the chances of staff not deducting service packages accordingly.

Create clear pilferage policies for your staff

Set clear guidelines on what is considered pilferage and what is not. For example, some salons and spas may allow their staff to take a few sample pieces of their products for self use, or offer a staff discount that is only applicable for staff use.

Improve employee wage and benefits

By providing your employees with better wage and benefits, your staff will not only be more motivated but you also prevent a lot of pilferage from occurring at your salon or spa business.

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