5 Solutions For Quick Service Beverage Shops (Bubble tea shops, coconut shake shops and more)

Quick service beverage shops such as those selling bubble tea, boba tea, coconut shakes, fruit juices are popular in Singapore and there seems to be new ones popping up every now and then.

If you are about to set up your first quick service beverage shop, planning on opening your next outlet, or are currently managing one, read this article for some recommendations on what technology your business should adopt to reduce operating costs and earn more.

Self Ordering Solutions

Examples of self ordering solutions are self ordering kiosks and QR ordering systems. These solutions have a common benefits of helping F&B businesses like your quick service beverage shop solve the constant challenge of hiring enough manpower to cope with peak hour order taking.

Self Ordering Kiosks

These self ordering solutions are great for reducing reliance on cashiers to take orders. Furthermore, you are able to set up more self ordering kiosks at your outlet if needed to reduce reliance on manpower for cashiering duties. This which allows you to break the cycle of hiring more to handle peak hour order taking, thus reducing your outlet’s overhead costs.

Expansion of your quick service beverages business will be made easier with self ordering kiosks as you will not have to hire additional staff just for cashiering duties.

When self ordering kiosks are not in use, they can act as digital advertising boards to attract passersby with your latest attractive offers.

QR Ordering System

QR ordering systems enables you to transform your customer’s smartphones into self ordering devices when they scan your ordering QR code. This enables you to digitalise order taking without having to invest in hardware such as a self ordering kiosk, which may incur maintenance costs in the long run.

As there is no physical order taking terminal, QR ordering removes the bottleneck that many F&B businesses face during peak hours where customers are forming long queues at order taking terminals. This helps your quick service F&B business receive more orders at once rather than getting orders one at a time through an ordering terminal, thus boosting your revenue by capitalising on peak hours.

Hybrid

A Hybrid self ordering kiosk is one that combines an F&B essential POS system with a self ordering kiosk through a dual touch screen device that fits on countertops.

A Hybrid self ordering kiosk enables the use of POS system and self ordering kiosk interchangeably through one system, providing the flexibility to digitalise order taking while also cater to customers who are less tech savvy and prefer to order from a staff.

To find out more about Hybrid self ordering kiosks, click here to learn more!

Order Management Solutions

Self ordering solutions help boost efficiency and reduce the manpower dependence of order taking. However, it is also important to boost the efficiency and accuracy of order management so that your quick service F&B beverage outlet can easily get orders organised to speed up order preparation with accuracy.

Sticker label printers

Sticking labels cups and takeaway packages is a common practice in quick service F&B businesses that focuses on takeaways such as bubble tea shops, coconut shake shops, fast food takeaway kiosks and more.

This is a simple and effective way to manage orders. Orders received by your F&B POS system will be sent digitally to the sticker label printer which prints order details and order numbers for easy order preparation and identification.

Kitchen display solution

Another way to manage order effectively and accurately is through kitchen display solutions. Kitchen display solutions are tablet based order management solutions that display orders received in a systematic manner. 

A kitchen display solution gives kitchen staff an at-a-glance view of all orders to be prepared and allows them to strike off completes orders to prevent confusion.

An added benefit of kitchen display solutions over kitchen printers or sticker label printers are the long term cost savings. Kitchen and sticker printers require in sticker label or receipt roll refill, which may not seem costly, but adds up substantially to your operational costs in the long run.

Number Calling System

After digitalising order taking and order management, for a seamless operation, getting a number calling system makes your customer’s journey a fuss free one as well.

CRM Solutions

Generating repeat business through customer retention is important for modern day businesses as the F&B marketplace in Singapore gets increasingly competitive.

Traditionally, many businesses use physical cards and stamps to run a loyalty program. While effective, customers tend to misplace their cards, losing out on rewards they are entitled to and as a result, they may put off spending with your F&B business.

Moreover, your loyalty cards do not have the ability to send customers timely and personalised notifications such as a birthday month offer and alerts on upcoming promotions that may interest them through their mobile phones.

Timely and personalised notifications are powerful tools to keep customers interest in your F&B business, thus promoting loyalty.

Hence, getting a digital CRM solution helps your quick service F&B business remain competitive in today’s 

F&B Specific POS System

Last but not least, out of all digital solutions mentioned above, adopting an F&B specific POS system is crucial to streamlining your operations.

A good F&B POS systems has features that a modern day F&B business would need and want, allows flexible solution integration possibilities and has a cloud based backend. F&B POS systems are not only transaction handling solutions, but also serves as a central point where your digital solutions can be managed from, thus streamlining your operation processes.

If you are looking to get a new F&B POS system and self ordering solution for your F&B outlet, click here for a free demo!